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An issue has been identified that is preventing Empower software from loading on Accent devices. Read more for detailed instructions for how to fix your device. We sincerely apologize for any inconvenience this may have caused.


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Download: Accent 1200 Hardware Manuals

Detailed information on all aspects of configuring the Accent 1200…

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Download: Accent 1000 Hardware Manuals for Devices with NuVoice Software

Detailed information on all aspects of configuring the Accent® 1000 Note: There are four styles of Accent 1000 devices. Please select the correct manual based on the serial numbers referenced below.…

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Download: Accent 800 Hardware Manuals for Devices with NuVoice Software

Detailed information on all aspects of configuring the Accent® 800 Note: There are three styles of Accent 800 devices. Please select the correct manual based on the serial numbers referenced below.…

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Updating my ECO Software using my USB Flash Drive and the ECO Software Update in the Download Center.

When Software Updates are available for your ECO-14 device, you will find them posted under the Manuals / Software Downloads tab on the PRC home page.  Click on Manuals / Software Downloads, then ECO-14, then Software Updates…

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Updating the Essence PRO Software

When Software Updates are available for your Essence PRO device, you will find them posted under the Manuals / Software Downloads tab on the PRC home page.  Click on Manuals / Software Downloads then EssencePRO, then Sof…

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Download: ECO2 User Area in Spanish

The files for ECO2 Spanish contain a memory transfer file (mti) that will load Spanish Unity 84 Sequenced into your ECO2. It is compatible with ECO2 software version 2.06 and higher. The Read First file includes instructions for loading the…

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Updating the Device Software using a USB Flash Drive

Important! Some updates will take longer than others. You won’t know how long the update will take, so we recommend that you plan downloads for when you will not need to use your device and can keep an eye on the download progress. S…

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